You → Pentiques
- Communication: start with an email, text or phone call – what fountain pens do you have, what type of repair or restoration to you believe the pens require.
- Package and Ship: please use a box or well fortified padded mailer and ship them out to us, please be sure to include your email address and other contact information and previous email communications in the package.
10883 S. Dreamy Dr
Goodyear, AZ 85338
Pentiques → You
- Confirmation / Estimate / Payment Request: upon receipt of your writing instrument(s) you will receive a confirmation email from us followed by a PayPal invoice (you can also pay via credit card or check)
- The Repair Queue: once payment has been received your fountain pens will go in the working repair queue (typically 2 – 3 week turnaround) we also offer expedited services shown on our Services page
- Tracking Information: When your fountain pens are restored you will receive USPS Tracking information via email. We ship via USPS First Class unless otherwise specified.